FAQs
Where is my order?
You may reach out directly to our customer support for assistance +917011710460
Can i do cash on delivery?
Yes, you can choose the Cash on Delivery (COD) option for your purchase, With COD, you can pay for your order with cash when it is delivered to your doorstep. Please ensure that you have the exact amount ready for payment upon delivery to facilitate a smooth transaction process.
How much time will be taken installation
The installation process typically takes between 24 to 48 hours*, facilitated by the brand.
Have we placed our order
You will get the confirmation over your registered whatsapp number.
Other state delivery status
No, we only offer delivery within the Delhi NCR region.
Is this a genuine product
Yes, this is a genuine product because we only deal with authentic brands.
Is this site fake or genuine
The site appears to be genuine.
Refund & return policies
For information regarding refund and return policies, you can refer to the following link: [Replacement Policy](https:\mahajanelectronics.compages
eplacement-policy).
from where this product will be delivered
The product will be delivered from the Raja Garden warehouse,New Delhi.
Will do after sale service or yourself
Yes,After-sale service will be provided by the brand itself or you can connect our customer support for assistance +917011710460
offline or online Price are same? why
Yes, the price remains the same whether it's offline or online.This uniformity is maintained to ensure fairness and consistency for all customers regardless of their purchasing channel·
Bill is necessary for servicing
Yes, Bill is necessary for servicing.
Can we get the service done after couple of days.
Yes,
you can schedule the service to be done after a couple of days(Once you gt the call from brand you need to tell them prior).
Will company give us accessories with the product. (Copper Pipe, Electric wire )
Yes,
the company will provide accessories such as Copper pipe and Electric wire, which will be mentioned on the product box ( Conditions Apply*).
company call centre numbers
kindly contact us
on Mob-+917011710460,+919910098312
How to place orders?
To
begin ordering, you may visit the Mahajan electronics website
Steps to place an order:
1-Select the items which you want to order.
2-Add those items to your “Shopping Cart”.
3-After reviewing your shopping cart, click on “Proceed to Checkout”.
4-You’ll be prompted to sign in
Enter Contact number, the address where you want to receive your
order.
Select the payment method, add the details and click on “Complete
order”.
Then you can get your order details over your whatsapp number
How to change quantity of orders in the cart?
Once you
click on the "Add to Cart" button and add the item to your shopping
cart, enter the desired quantity in the "Quantity" option on the
right side of the page
Can I cancel my order?
Yes, if
you have placed an order. you will be called to confirm before shipping. You
can cancel it.
or you even whatsapp us at +919710000251
Can I claim GST?
Yes, if
you have the GST number. Provide your GST number in Checkout page
Payment Errors/Transaction Failure
While making payment, if certain required fields are not entered correctly or if there is an internet connection drop, you may get a Payment error page. We would request you to kindly contact us on +917011710460 or email us on care@mahajanelectronics.com for queries
When will be the product delivered?
We aim to deliver within 24 hours* . Without any additional cost for delivery.
How to get Extended warranty?
To obtain extended warranty coverage, we will assist you in securing it through the brand. Please feel free to contact our customer relationship manager for further assistance +917011710460 Content
Where are your stores located?
"Certainly! We have three stores.
1. Multi-Brand Store
- Address: 89-90 Raja Garden, Ring Road, New Delhi-110015
2. Voltas Brand Shop (Voltas Exclusive)
- Address: 90, Ring Rd, Block A, Raja Garden, New Delhi, Delhi 110015
3. Samsung Brand Shop (Samsung Exclusive)
- Address: C-6,7&7A Fateh Nagar, Jail Road, New Delhi"
Can I purchase items online and pick them up at a store?
Yes, we offer the option to buy online and pick up in-store, Moreover you can visit our offline stores to get the touch and feel of the product.
What are your store hours?
Our store is open from 10:30 AM to 8:30 PM (T&C Apply*).
About Mahajan electronics
For information regarding: please visit [MahaJan Electronics About Us](https:\mahajanelectronics.com\pages\about-us)."
What are your shipping and delivery policies?
Your order will be shipped and delivered within 24 hours* of placing the order in Delhi NCR.