At Mahajan Electronics, it's our commitment and core value to give the best to our customers. Even though all products are thoroughly checked before delivery, in case a customer receives a broken/ damaged product, we offer a complimentary exchange of the same product.
CANCELLATION BEFORE SHIPMENT:
In case customer wants to cancel the order before dispatch is done he can write to us over firstname.lastname@example.org or whats app us too on +9710000251 . We shall do the cancellation free of charge on Cash on Delivery orders.
In case of prepaid order a charge of 3% will be applied & refund shall be made within 24-48 hours.
In case of Delivered Products-
Once delivery is made and product is kept packed unused & customer wants to return we shall accept return within 24hrs of receipt of order in this case Cancellation charge of 3% will be applicable and we shall initiate refund post receipt of product within 24-48 hours.
Please Note In this case product should not have been unboxed .Moreover it shall be at our discretion that we accept or not.
Please note: Mode of refund may vary depending on circumstances. If the mode of refund is by Credit Card , please allow 7 to 10 working days for the credit to appear in your account. While we regret any inconvenience caused by this time frame, it is the bank’s policy that delays the refund timing and we have no control over that. If the mode of refund is by e-wallet/ debit card/rtgs /Neft /Imps, credit should be available within 24-48 hours.
How to Request a Refund:
To request a refund, simply email us your order details, including the reason why you’re requesting a refund. We take customer feedback very seriously and use it to constantly improve our quality of service.
If you have any queries, contact us on email@example.com or call us on +918448447037
We assure you best experience !!!